Cancellation Policy & Travel Insurance

 


Your booking is subject to the cancellation conditions set out in the General Terms and Conditions for the Austrian Hotel Industry (AGBH 2006) http://www.hotelverband.at/down/AGBH_englisch.pdf.
Please note our deviating cancellation and payment terms:

  • Free cancellation up to 30 days before arrival

  • Cancellation 30 to 7 days before arrival: 30% of the total arrangement price

  • Cancellation from 7 days before arrival: 70% of the total arrangement price

  • Cancellation within 24 hours before arrival or no-show: 100% of the total arrangement price

  • In case of early departure: 100% of the total amount will be charged


Travel with peace of mind – Travel insurance
To avoid financial disadvantages in the event of a cancellation or early departure, and to enjoy a carefree holiday in Austria, we recommend taking out travel cancellation insurance.

We offer the Hotel Cancellation Plus (including helicopter rescue) and Hotel Cancellation Premium (including helicopter rescue and accident package) provided by Europäische Reiseversicherung AG.

You will receive information about how to book the insurance directly during the reservation process.